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Returns & Exchanges
At Drakes, we want you to shop with confidence. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
3
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
4
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing